Frequently Asked Questions

The Service

Q. When a garment's label says "washable," does this mean it cannot be drycleaned?

A. Not necessarily. The Care Label Rule states that only one suitable method of care must be on the label. Cleaners usually follow the care instructions, unless otherwise requested. If you want your washable items drycleaned, the cleaner may ask you to sign a waiver.

Q. Are suede and leather cleaned the same way as other fabrics?

A. Not necessarily. The Care Label Rule states that only one suitable method of care must be on the label. Cleaners usually follow the care instructions, unless otherwise requested. If you want your washable items drycleaned, the cleaner may ask you to sign a waiver.

Q. Does drycleaning shrink clothes?

A. Usually not. The drycleaning process is carefully controlled by professional cleaners. Recommended by the clothing manufacturer.

Q. Should I store my clean garments in the plastic bag they are returned in?

A. The bags are provided by the cleaner to protect the garment until you get it home. It is best to store garments uncovered or in fabric garment bags. However, you should leave the paper shoulder covers on the garments during storage to protect the fabric from dust and light damage.